Refund policy

30 Day Happiness Guarantee

At Prime Paddle Club, we want you to absolutely love your gear. If your tee doesn’t make you feel like the MVP of your Saturday round-robin, we’ll make it right. No drama, no double faults.

You’re covered by our 30 Day Happiness Guarantee if:

• We sent you the wrong item (our mistake, our fix)

• Your gear arrived damaged or defective (it should survive your victory dance, if it doesn’t, we’ve got you)

• You’re just not feeling the love, for any reason, within 30 days of purchase, let us know and we’ll make it right

After 30 days, the ball’s out of bounds.

How to request a refund: Email support@primepaddleclub.com with your order number and a quick description of the issue. The more details, the faster we can get you back in the game.

One heads-up: because our tees are made-to-order (that’s the “print on demand” magic), sizing and fit can take an extra day or two to sort out if an exchange is needed, so it helps to double-check that size chart before you serve it up. Either way, we’ll make sure you end up happy with your gear.

This policy may be updated at any time without prior notice. For the most current version, reach out to support@primepaddleclub.com.

For gear that goes the distance, please follow the washing and care instructions.

Treat your tee well, and it’ll keep showing up for you game after game.

Welcome to the Club, now go dink responsibly.